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Sending Questions Between Employers and Administrators

Our Recruiting Software manager solution offers you the capacity to extend the Recruiting Software service to other employers looking for prospects. The interaction between the employers and the administrator is essential to this service running correctly, so we include the ability to send questions between employers and administrators for fast and easy communication. That way, anything that might need to be resolved can be.

Step 1: Send a Question to the Admin

From the main employer page, click the Contact Us link, this will take you to the question form. Fill out a subject, write down the full text of your question and choose whether to include an attachment, and set the question's priority, then send the file to the Administrator.


Step 2: Send a Response

From the main administrative page, select manage employers. From there, click Employer Help Desk. On this page you can view questions along with the date they were submitted, the priority, their status, and who sent them. Click on a question to write a response. From here, you can include an attachment, and you can choose whether to mark the question open, closed, or pending.


Step 3: Send a Question Back

From the Employer Help Desk, you can also send questions. Simply select Ask Employer Question. This allows you to send a question, simply enter your subject, the text, the priority, any attachments, and select the Employer to send to.


Step 4: Send a Response to the Admin

From the Contact Us page, you can click View Posted Questions. This allows you to view the questions you have posted, including responses, and the questions that have been sent to you. Click on a question to reply to it.



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